The concierge your packages deserve.
Join hundreds of hotels transforming their lobby operations with Received.
Get StartedAI-powered package management for hotels. Snap a photo, AI logs it, your guest gets notified instantly. Zero friction, total transparency.
Trusted by operations teams at leading hotels
One dashboard to track, manage, and resolve every package in your property.
Today's Packages
47
Awaiting Pickup
12
Avg. Hold Time
2.4h
Delivered Today
35
Everything your team needs to track packages from arrival to pickup, without the paper logs.
Point your device at any shipping label. Our AI extracts recipient name, room number, and carrier data in milliseconds. No manual typing.
Monitor package volumes, storage duration, and delivery times across your property from a single administrative panel.
Automated SMS and email notifications are sent the moment a package is logged, reducing front-desk inquiries by up to 60%.
Three steps. Zero paper logs. Complete visibility.
Snap a photo of the shipping label. AI extracts everything automatically.
An automated message is sent to the guest with pickup instructions.
Guest picks up, clerk marks delivered. Digital chain of custody complete.
12 min
saved per package
$4,800
per year in labor savings
Zero
lost packages
Start with a 3-day free trial. No credit card required.
For hotels up to 200 rooms.
For large hotels and multi-property.
Join hundreds of hotels transforming their lobby operations with Received.
Get Started